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Lindiwe tutors in Phoenix, AZ

Lindiwe D.

Private tutor in Phoenix, AZ

Education

Alumni Political Science and English major at Arizona State University

Experience

Officer; Editor -Quality Analyst-Executive Relations August, 2007-Current Bank of America • Edit professional letters written on behalf of the bank and top executives for grammar, content, and brand consistency. • Department Newsletter Editor for Unit Manager’s monthly updates. • Completed a thorough review, within a 24 -hour turn around time of escalated regulatory complaints, and manages quality scores for a team of 50 associates. • Responsible for day-to-day resolutions for problems and/ or concerns for both customers and associates. • Coach associates daily, to improve professional letter writing skills and problem resolution. • Develop reference and tool guides to assist the associate while resolving a case. • Facilitate educational sessions with associates, on a one to one basis as a means to improve writing skills. • Participate in project initiatives as a way to drive change and process improvement. • Special Project(s); driving and implementing the initiative as a way to improve process and associate experience. INTERNSHIP/SPECIAL PROJECT (While employed w/ Bank of America) Editorial Intern January, 2007-June, 2007 Moving Pictures Magazine • Facts check articles. Write press releases as needed. • Copy edit, edit and proofread articles from contributing writers. • Write articles as assigned for submission to the magazine and/or website. • Research film releases and quotes for use in an article. • Submit weekly Report of activities to the Editor –in-Chief and Managing Editor. • Log all press/pr materials that come into the office. • Maintain a consistent presence in chat rooms/blogging and fan sites to promote MPM. *The information listed above is an idea of what I've done or been done since being in college. I tutor and coach individuals on a regular basis, as I enjoy helping people improve upon their skills as well.

Subject Expertise

Availability

Weekends in the morning, Monday after 4PM

Can Meet

On campus for no additional charge, Up to 30 minutes away at my regular hourly rate

Hobbies

I enjoy writing as it is one of the free opportunities to express yourself, while being completely honest. I thoroughly enjoy sports, as basketball is my favorite. And dancing and reading are hobbies I've loved my entire life.

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